CHANGE – What do we mean by success? Pt. II

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In part one I asked the difficult question, ‘How do we determine success when investing in organisational change?’ I ask because this question does not seem to be at the fore of decisions about which change approach to take. Perhaps it should be. In this, the second in the series, I frame success by asking […]

CHANGE – What do we mean by success? Part I

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A few years ago, I facilitated a conversation on the differences between Organisational Development and Change Management, two of the more prominent approaches to organisational change. The conversation took place in a LinkedIn group with almost 60,000 professionals registered. The point of the conversation was to understand if professionals involved in change were aware of […]

DIAGNOSIS – From 30,000 ft

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Harvard Professor Clayton Christensen wrote a worthwhile and readable article on the topic of management theory for the September 2003 Harvard Business Review. In it he offers a metaphor which is very relevant to the topic of diagnosis. The story goes like this. A patient walks into a doctor’s surgery with alarming symptoms. When she […]