Navigating strategic complexity Part II

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Last month I suggested that organisations should continue to draw on their existing planning, budgeting and strategy processes for insights. This is because these provide an array of data that is both valuable and actionable. For example, organisations with sales and marketing teams collect real time and forecast data from their customers that is helpful […]

DIAGNOSIS – From 30,000 ft

Posted Posted in Blogs

Harvard Professor Clayton Christensen wrote a worthwhile and readable article on the topic of management theory for the September 2003 Harvard Business Review. In it he offers a metaphor which is very relevant to the topic of diagnosis. The story goes like this. A patient walks into a doctor’s surgery with alarming symptoms. When she […]