Organisational Diagnosis Workshop
The role of data collection, analysis and interpretation in effective decision-making and change
The Gap, Brisbane, July 5th and 6th 2017
Imagine your level of confidence in a medical professional who prescribed drugs without a diagnosis. "These worked for the last patient" is hardly what you want to hear. Instead, you are more likely to be of the view that the more serious the symptoms, the more important it is to get the right tests. The more critical the assessment to your health and wellbeing, the more important the test results are in guiding your treatment.
The symptoms are serious for today's organisations too. People in organisations are under increasing pressure to perform in a marketplace that is changing at unprecedented rates. Customers' expectations are continually rising and changing. Their loyalty can be fleeting. Competitors are nimble — able to take advantage of new technology and lean structures to tempt and test customers' willingness to engage. Time and cost constraints require organisations to focus attention on improving their position while reducing costs and eliminating errors. When it comes to making changes, therefore, every effort has to be made to ensure that an organisation's investments in change achieve their full potential and return.
How do organisations make decisions on when, what and how to change? We know the risks of decision paralysis - where more and more data and analysis are called for in order to reduce or even eliminate the risk of making the wrong call. Yet we also know that decisions made without doing the work; of making sense of your organisational system, will substantially lower the quality of decisions, and the change these aim to implement. Even if fast decision-making in the absence of critical thinking sounds OK for some of your team, its unlikely that it will work for the larger population of your organisation. And strategic change requires everyone to do their bit.
A quality diagnosis is essential in guiding decisions on when, what and how to change. Organisational diagnosis is a critical capability for building an organisation's confidence in decision making, in setting a course and moving towards the goal. This workshop will help you develop your practical diagnostic skills and give you the tools and capability to make a positive contribution to your change initiatives.
You will have the opportunity to:
- develop confidence in the collection and analysis of data to support the planning, implementation and monitoring of change
- acquire the flexibility to manage unpredictable change situations by improving your ability to monitor ongoing progress
- understand and manage the process of diagnosis
- learn the role of diagnosis in effective change management
- learn how to engage and enthuse others in data collection and interpretation and in the subsequent change programs
- learn and use practical and impactful tools and frameworks for data collection, analysis and interpretation
- develop, in self and others, ways of thinking that enable more flexible and response change initiatives.
In facilitating the workshop we will also be responsive to your expressed interests and needs.
As a participant you can anticipate an involving process that provides a mix of theory, discussion and practice. Small group work will help you consolidate the skills, techniques and concepts. You will be given the opportunity to think about how to apply what you learn to your own work.
The workshop will feature an integration of theory and practice, with emphasis on the development of both skills and understanding.
The workshop has been designed and will be co-facilitated by Tim Paul and Bob Dick.
Tim Paul is Managing Director of OrgChange, a Brisbane-based consultancy. Tim has more than 30 years hands-on organisational change experience and has researched and applied organisational diagnosis techniques extensively to guide designs and implementation of various sized change programs. Tim describes himself as a 'pracademic' - low fluff and practical with a rigorous foundation.
Bob Dick is an independent Brisbane-based educator, facilitator and consultant, and an associate of OrgChange. He has over four decades of experience in data-driven change and action-oriented research. Those of you who are familiar with his work will know that his style is casual and participative, his processes robust and learnable, and his documentation clear, readable and practical.
Who is this course for:
This course will present a number of valuable tools and help build core competency in aspects of organisation diagnosis that will be of immediate value to you and your organisation. It will be particularly valuable to:
- General managers who need high-quality data for rapid decision-making
- Sponsors leading change initiatives who need confidence in a chosen approach and greater transparency in governing the change
- Change and project professionals who want to improve the rigour and quality of project designs and plans
- HR and OD professionals who want to enhance core competencies and improve the quality of data, analysis and interpretation
- Accounting, finance and strategy professionals who want to improve planning by developing a more holistic view of the organisation
When is it?
Two days: 9 a.m. to 5 p.m., Wednesday 25th October (registration and coffee from 8:30 a.m.) and 9 a.m. to about 4:30 p.m., Thursday 26th October 2017.
Walkabout Creek conference centre, 60 Mt Nebo Road, The Gap. This is a bushland setting in Brisbane's western suburbs. There is parking on site and convenient public transport.
The fee for the two days is $770.00 payable in advance. An early bird rate of $660 is available for fees received before 19 June 2017. Fees cover morning and afternoon tea, lunch, and handouts. Prices are in Australian dollars, include GST but exclude Eventbrite booking fees.
Cancellations will result in a 90 per cent refund if received at least 10 days before the workshop, and a 50 per cent refund if received at least two days before the workshop. Alternatively, participants who are unable to attend are welcome to substitute someone else.
A limited number of half-price bursaries may be available for those genuinely unable to pay the full fee, or other arrangements may be possible. There are also discounts for team attendance. Contact Tim on +61 415 475 432 to discuss these possibilities